What Does V.I.P Stand For

Lip Service or V.I.P. Service ?

Greetings everyone

We are all used to the common slang used  by salespeople “we offer great service” and our common reaction is one of doubt and disbelief yeh ! They all say that, they meaning all those that are trying to influence us in buying their service or product.

In reality service, is in truth something that if offered, does add to the value of a company. So let’s break down the word service to a bit more descriptive detail so when offered we can distinguish between the Lip service and the VIP service.

In dictionary.com the definition for service is “an act of helpful activity “When looking in to company that prides itself in service, the following is what I would be looking for.

The 3 basic rules of VIP service;

1.   V= Very courteous service

2.    I= Integrity

3.   P= Prompt attention to customer’s needs

Each of these rules can be discussed in depth for those who would like to give their client base a phenomenal shopping encounter.  The more a company focuses on these 3 rules the more outstanding will the buying experience be.

My intention for this blog post is to take the thoughts, that are constantly flying around in our heads, and to sum them up in an easy way, so you can laser in next time you’re being offered a great service. Can they prove and pass the VIP rule? then go for it and enjoy.

 A great way to know if the company or offer you are looking in to, has the VIP criteria is to see referral letters from satisfied customers and if you so desire you can even call a few of the names mentioned in the referral’s.

Another simple way to verify is to ask the person that is offering you the great service one simple question, what does great service mean exactly. 


It makes me laugh how many times companies offer great service, but when challenged what they mean, they start choking up and coughing and stammering and repeat well we offer great service. 
Only a true VIP service champion will be able to state to you exactly, in terms you can understand, what and how their service will affect you to have great buying experience.  

All the best for now if you enjoyed my post, feel free to share it.

Looking forward to hearing from you

Pinny

pinnysthoughts@gmail.com